Reservations & Payments:

1 Charters:

• A 20 percent deposit of the gross charter rate is required to confirm your booking.
• A second 10 percent deposit of the gross charter rate is required 90 days prior to departure.
• Full payment is required 60 days prior to the arrival of passengers to Ecuador, plus information of their names, passport numbers, nationality, rooming list, allergies or illnesses and food restrictions.

2 Individual Fit’s Passengers:

• US$ 200 per passenger is required to confirm your booking.
• US$ 200 per passenger is required 60 days prior to departure.
• Balance is required 30 days prior to departure, together with names, passport numbers, nationality, rooming list, allergies or illnesses, and food restrictions.

 

 

Cancellation Policy:

1.1. Charters:

• If notice is received 91 days prior to departure, we will refund first deposit.
• If notice is received from 31 to 60 days prior to departure, no refund is possible.
• If cancellation occurs between 29 days prior to and the date of departure, the full rate is charged as a cancellation fee.

1.2 Individual Fit’s Passengers:

• If notice is received 61 days prior to departure, we will refund deposit, retaining US$ 100 per passenger for administrative expenses.
• If notice is received between 31 and 59 days prior to departure, no refund is possible.
• If cancellation occurs between 29 days before and the date of departure, the full tour rate is charged as a cancellation fee.
• In case of health related cancellations we will refund 50% upon receipt of medical certificates that prove such illness.